Course Course Summary Section 1 Content Section 1 Content Left Section 1 Content Right Credit Type: Course ACE ID: NNFA-0008 Organization's ID: R0151 Organization: U.S. Fire Administration - National Fire Academy (NFA) Location: Classroom-based Length: 2 weeks (58 hours) Dates Offered: 9/1/2013 - 8/31/2016 8/1/2001 - 8/31/2013 11/1/1994 - 7/31/2001 Credit Recommendation & Competencies Section 2 Content Section 2 Content Left Section 2 Content Right Level Credits (SH) Subject Upper-Division Baccalaureate 3 Emergency Medical Services, Fire Science, Public Administration, or Health Care Administration Description Section 3 Content Section 3 Content Left Section 3 Content Right Objective: The course objective is to provide knowledge and practice that facilitate the improvement of the Emergency Medical Services (EMS) systems mid- level to upper-level managers' abilities to carry out leadership functions. Learning Outcomes: Identify the ten modern leadership functions Develop an organization vision statement and a personal mission statement Identify continuous commitment to QI goals and Ql implementation Identify the key drivers (key component services) for an EMS system Describe the importance of effective human resources plans and policies for achieving system goals Describe the goal and the steps involved in instituting a risk management program Identify and describe typical political actions/behaviors Identify the steps involved in the lobbying process Understand the two types of medical direction: online (or concurrent) and offline (prospective) Compare 'pre-hospital' and 'out-of-hospital' services Understand the effects of managed care on current and future services provided by EMS Analyze and develop strategies for developing support to expand services to partner with managed care Compare and contrast the consensus vision statement of the class with the Emergency Medical Services (EMS) Agenda for the Future Apply teamwork principles to develop consensus agreement Calculate the cost of EMS service Identify the basic and essential data elements set forth by the National Highway Traffic Safety Administration (NHTSA) in the Uniform EMS Data Element Dictionary Identify and describe appropriate types of EMS reporting technology needed to move toward automation Describe each of the Baldridge Categories of Quality Improvement (QI) applied to EMS Determine the duties and responsibilities of the medical director according to system requirements Define common terms associated with managed care (health maintenance organization (HMO), preferred provider organization (PPO), gatekeeper, capitation) Discuss various new trends in health care delivery Describe the considerations involved in determining an EMS organization's roles in a managed care system General Topics: Leadership Costing out Emergency Medical Services (EMS) Information management Quality improvement Human resources and risk management Managing political aspects Medical oversight in EMS Changes in health care delivery Instruction & Assessment Section 4 Content Section 4 Content Left Section 4 Content Right Instructional Strategies: Case Studies Classroom Exercise Discussion Learner Presentations Lectures Practical Exercises Methods of Assessment: Examinations Performance Rubrics (Checklists) Presentations Supplemental Materials Section 5 Content Section 5 Content Left Section 5 Content Right Section 6 Content Section 6 Content Left Section 6 Content Right Button Content Rail Content 1 Other offerings from U.S. Fire Administration - National Fire Academy (NFA) Administration of Public Assistance for Community Recovery (NNFA-0202) Advanced Life Support Response to Hazardous Materials Incidents (NNFA-0019) Advanced Science of Hazardous Materials/Weapons of Mass Destruction Response (NNFA-0276) Analytical Tools for Decision-Making (NNFA-0261) Applications in the Exercise of Leadership: Capstone I (NNFA-0300) Applications in the Exercise of Leadership: Capstone II (NNFA-0301) Applications of Community Risk Reduction (NNFA-0265) Best Practices in Community Risk Reduction (NNFA-0255) Building Organizational Support for Community Risk Reduction (NNFA-0256) Campus Fire and Life Safety: Public Education (NNFA-0243) View All Courses Page Content