Course Course Summary Section 1 Content Section 1 Content Left Section 1 Content Right Credit Type: Course ACE ID: AICP-0145 Organization's ID: AAI 87 Organization: American Institute For Chartered Property Casualty Underwriters/The Institutes Location: Classroom-based Length: 8 weeks (35 -- 40 hours) Dates Offered: 8/1/2015 - 1/31/2019 Credit Recommendation & Competencies Section 2 Content Section 2 Content Left Section 2 Content Right Level Credits (SH) Subject Upper-Division Baccalaureate 3 Organizational Management or Organizational Behavior Students may not receive credit for this course and AIC 47: Claims Leadership and Organizational Alignment (AICP-0144). Description Section 3 Content Section 3 Content Left Section 3 Content Right Objective: The course objective is to provide students with a strategic management view on aligning people and processes to achieve organizational objectives within an agency or brokerage operation and to assist agency professionals to develop in a leadership role. Learning Outcomes: Create and articulate an organizational mission and vision Utilize various types of organizational structures Align mission with people and processes Manage organizational change Manage in a process-centered organization Manage strategic partnerships Utilize effective marketing strategies Create an effective succession plan Utilize strategic communications Motivate employees effectively Lead a diverse organization with emotional intelligence Manage across organizational boundaries including virtual teams and global organizations Build effective customer relations Optimize insurer relations General Topics: The aligned organization Cultivating organization alignment Employee development Managing across organizational boundaries Creating competitive advantage Strategic agency management Relationship management Business continuity planning Instruction & Assessment Section 4 Content Section 4 Content Left Section 4 Content Right Instructional Strategies: Case Studies Practical Exercises Methods of Assessment: Examinations Minimum Passing Score: 70% Supplemental Materials Section 5 Content Section 5 Content Left Section 5 Content Right Section 6 Content Section 6 Content Left Section 6 Content Right Button Content Rail Content 1 Other offerings from American Institute For Chartered Property Casualty Underwriters/The Institutes Addressing Commercial Liability Risk (AICP-0052) Addressing Commercial Property Risk (AICP-0051) Claims in an Evolving World (AICP-0127) Connecting the Business of Insurance Operations (AICP-0053) Developing Personal Insurance Solutions (AICP-0098) Evaluating Commercial Underwriting Risks (AICP-0139) Exploring Reinsurance Products and Transactions (AICP-0104) Holistically Assessing Risk (AICP-0158) Impacting the Bottom Line of Insurance Financials (AICP-0056) Increasing Your Insurance IQ (AICP-0156) View All Courses Page Content