Course Course Summary Section 1 Content Section 1 Content Left Section 1 Content Right Credit Type: Course ACE ID: NYCF-0040 Organization's ID: COM 202 Organization: Fire Department of New York City Location: Classroom-based Length: 160 hours- (40 hours per week for 4 weeks) Dates Offered: 1/1/2000 - 8/31/2007 Credit Recommendation & Competencies Section 2 Content Section 2 Content Left Section 2 Content Right Level Credits (SH) Subject Lower-Division Baccalaureate 3 fire or emergency medical services communications or special topics, or emergency management special topics Description Section 3 Content Section 3 Content Left Section 3 Content Right Objective: To teach each student how to perform the duties of the alarm receipt dispatcher. Learning Outcomes: Follow proper procedures when processing various types of alarms, use the 10 code and portray effective and proper customer relations Instruction & Assessment Section 4 Content Section 4 Content Left Section 4 Content Right Instructional Strategies: Classroom Exercise Discussion Lectures Supplemental Materials Section 5 Content Section 5 Content Left Section 5 Content Right Section 6 Content Section 6 Content Left Section 6 Content Right Button Content Rail Content 1 Page Content